Re: [otrs] Pulling emails from Active Directory

Andrew Meyer wrote:

Is there a way to pull emails from Active Directory, and just dump the emails into OTRS one time? Or maybe I need to set it up to pull from AD all the time.

What do you mean? OTRS has LDAP-support? You can just synchronize your customers directly without doing exporting/importing. http://doc.otrs.org/2.2/en/html/x1572.html Marius