Well, did you check the database on the target machine? Does it contain tables? If so, delete them. As explained, the backup SQL should take care of this, but... also check if there are sufficient rights to write to the database and alter / drop tables for the database user.
Both I am use OTRS backup and restore tools
I am backup with this command /opt/otrs/scripts#./backup.pl --d /var/backup_otrs àI put the backup folder in /var/backup_otrs, and success
Then I try to restore to another otrs machine with this command
/opt/otrs/scripts# ./restore.pl --b /var/backup_otrs/2012-07-25_11-45 --d /opt/otrs
*From:*otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Bernd Backhaus *Sent:* Thursday, July 26, 2012 11:49 AM *To:* otrs@otrs.org *Subject:* Re: [otrs] Try to restore OTRS
Am 26.07.2012 06:11, schrieb Adi Ariyanto:
First of all thank you for anyone that answer my question J
After I try run backup otrs on my otrs virtual machine, now I want to try to restore it, i got an error
/"ERROR: Already existing tables in this database. A empty database is required for restore!"/
Information
1. I am used my copy of OTRS vmware, it's very fresh, just need run /installer.pl to setup
My question is
1. It's a fresh system, I even not yet create a ticket, just test that /index.pl is opened, but why I got an error about existing tables? How to make this restore test is work ?
What backup tool did you use? the backup script that comes with otrs should create the correct commands...
Your SQL dump probably contains CREATE TABLE directives without DROP TABLE, which doesn't work if the tables already exist. You could either load the SQL file (shouldn't be too big if you did not create any tickets yet), search for all
CREATE TABLE `tablename`
directives and put
DROP TABLE IF EXISTS `tablename`;
above them. You could also simply use
DROP DATABASE databasename;
and
CREATE DATABASE databasename;
(all from the mysql command shell) to create an empry database
but this is only recommended if your SQL dump includes the neccesary information about collation, character set etc.
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