Re: [otrs] Changing OTRS System notification address

Hi David, You are a saint (and I¹m apparently something of a dork!) he heh Perfect! That¹s exactly what I needed. Julian On 11/24/09 10:43 AM, "David Holder" wrote:

Hi Julian,

Have you checked under Admin > E-mail addresses?

Regards,

On Tue, Nov 24, 2009 at 3:35 PM, Cook, Julian wrote:

...

Hello! I have recently inherited OTRS from the previous owner and am having a problem removing his email address. The user, smithj, has been invalidated through the Admin->Users function. Whenever a new ticket is created I am still getting these notifications in the System Log

³Sent email to Œxxx@xxx.com http://%E2%80%98xxx@xxx.com ² from ŒOTRS System ¹. HistoryType=>EmailAgent, Subject=> ........²

And

Sent agent ŒNew Ticket¹ notification to Œsmithj@xxx.com http://%E2%80%98smithj@xxx.com ¹

Does anyone have an idea where I can change smithj¹s email to my own? Many thanks! Julian

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