Hi to everyone,

I was simply curious to know how to send an e-mail within a GenericAgent job. I searched over the Internet but I haven't find much information about it...
We must send an e-mail to the agents only for notifying that a ticket had no action taken from a certain number of time (looking at the creation time)

It can be both  CMD or Module but I was more curious to know how to make it with a Module, using the already existing modules.

Thank you in advance!

Danny B.

---

Accès direct à Messenger depuis votre téléphone Plus de détails.