Re: [otrs] How to remove news widget from dashboard?

Hi Niklas, On 26.07.2011 14:51, niklas@iandapp.com wrote:

Thank you!

I wasn't specific enough I understand. I want to remove the news widgets så agents cannot use it all, they should not be able to add it or have it on the Dashboard to start with.

Is that possible?

Yes, you can turn them off in the SysConfig. All ticket related dashboard widgets (e.g. "New Tickets") are configured in Group Ticket -> Frontend::Agent::Dashboard and the other dashboard widget (e.g. the News widget) are configured in Framework -> Frontend::Agent::Dashboard. Just deselect the checkbox and save the changes and the news widget should be gone...

Cheers, Niklas

- Renée -- Perl-Magazin: http://perl-magazin.de Perl-Nachrichten: http://perl-nachrichten.de