Hi, Is this useful, perhaps? http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=130 &ItemID=130 A bit version-specific maybe, but informative nevertheless. -- /Sune _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Salvador Manzo Sent: Tuesday, March 06, 2007 12:07 AM To: User questions and discussions about OTRS.org Subject: [otrs] Upgrading Win32 version? A google search of the OTRS site against "Upgrade win32" and "upgrade windows" is coming up with nothing useful for me. Is there a guide to upgrading the OTRS installation when running on Windows? -- Salvador Manzo [ 620 W. 35th St * Los Angeles, CA 90089 e. manzo@usc.edu ] Auxiliary Services IT, Datacenter University of Southern California 818-612-5112 "The secret of happiness is freedom, and the secret of freedom is courage". Pericles' Funeral Oration (431 BC)