
20 Nov
2009
20 Nov
'09
1:13 p.m.
Hi All, I need to find a way to show in customerstatusview.dtl the "customeruserid" field. The reason i want such a thing is when clicking company tickets i want to see which customer from that company opened the ticket in the status window without zooming into the ticket. I did the very same for the agent...dtl file it worked.. I guess i'm missing something else. Probably i'm working with the wrong qdata or i should call another qdata.. Does anyone have an idea. It is really important. Thanks & Regards, Sarper Saridal