Can someone say yes or no, or tell me how to change the plain setting to html?

Otherwise my spended time is for nothing. ;-)

-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Reurings, Chris
Sent: dinsdag 25 november 2003 10:10
To: otrs@otrs.org
Subject: [otrs] HTML mail

Hello guys,

Is it in some way possible to generate HTML mail?

When I use HTML tags, the customer receives the e-mail as plain text,

So the tags are visable, without the desired format.

Any ideas?

Or is this not yet implemented?

Kind regards,

Chris Reurings