[otrs] I am on vacation returning Monday January 3, 2011

I will be out of the office starting 12/11/2010 and will not return until 01/03/2011. I will be out on vacation returning to work on Monday 01/03. Please contact the SAP Hotline (x8500) on all SAP issues. My Management delegate is Clement Ho (x8530). On all other issues, please contact my Manager, Doug Speidel (x7006).