Re: [otrs] Where is the link to a configuration item (CI) in a ticket?

longwave@terra.es wrote:

Just installed the OTRS 2.2.5 system with ITSM 1.1.0 Beta1 module. After having added Configuration Items, where is the link to such a CI from a Ticket, as well as for a service and SLA?

Please subscribe to the ITSM mailinglist for ITSM questions: http://lists.otrs.org/mailman/listinfo/itsm Nils Breunese.