Re: [otrs] (no subject)

Hai Friends,

I am Ramesh Kumar . I am very interested to Know about the OTRS database design and functional arch.

Please help me in give me a detail explination.

I am desperately trying not to sound rude but did you ever bother to RTFM or even better look at the actual database itself? If you are not comfortable analyzing the database from command promt, just do a search for frontends on sourceforge or freshmeat. You will find good tools that'll do all the work for you. --Turi