Hi,

I am not able to send email in the OTRS system to external people. When I send to internal staff it’s ok.

Here is the error. Anyone has any ideas?

ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Tue Dec 29 15:07:09 2009

Message: Can't send to 'kazak@gmail.com': 5505.7.1 Unable to relay
! Enable Net::SMTP debug for more info!

Traceback (2239):
   Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 131
   Module: Kernel::System::Email::Send (v1.64) Line: 683
   Module: Kernel::System::Ticket::Article::ArticleSend (v1.232) Line: 2024
   Module: Kernel::Modules::AgentTicketCompose::Run (v1.81.2.1) Line: 416
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819
   Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48

Regards,

Zak

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