Hi, I'm testing 3.1.0.beta2. Therefore, I have to upgrade from v2.3. UPGRADING says (as usual): If you are running a lower version of OTRS you have to follow the upgrade path to 3.0 first (1.1->1.2->1.3->2.0->2.1->2.2->2.3->2.4->3.0->3.1 ...)! The problem: ALL the mysql-sql-upgrade- and post-scripts AND DBUpdate-to-3.1.pl are still present in ~otrs/scripts, but DBUpdate-to-2.4.pl and DBUpdate-to-3.0.pl are missing. I applied DBUpdate-to-2.4.mysql.sql and then tried DBUpdate-to-2.4.pl (from v3.0-sources), but this results in the following errors: ERROR: OTRS-DBUpdate-to-2.4-40 Perl: 5.10.0 OS: linux Time: Wed Dec 7 16:24:28 2011 Message: Unknown column 'state_notify' in 'field list', SQL: 'SELECT state_notify, move_notify, owner_notify FROM queue WHERE id = ?' Traceback (2148): Module: main::MigrateCustomerNotification (v1.13) Line: 184 Module: ./DBUpdate-to-2.4.pl (v1.13) Line: 101 DBD::mysql::st fetchrow_array failed: fetch() without execute() at /opt/otrs_v3.0/Kernel/System/DB.pm line 616. NOTICE: Migrate queue based customer notifications... done. And ideas? Is it necessary to install v3.0, upgrade from v2.3 to v3.0, and then upgrade to v3.1? That can't be true... Bye, Alex Richter+Frenzel GmbH + Co. KG Sitz: Wuerzburg Registergericht: Wuerzburg HRA 220 Geschaeftsfuehrer: Dr. Bernd-Michael Brunck, Wilhelm Schuster (Vorsitzender) Komplementaer: WUE Richter + Frenzel Verwaltung GmbH, Amtsgericht Augsburg, HRB 22447