Re: [otrs] Recently getting these errors fro OTRS :- Malformed UTF-8 character (unexpected ......

Well I just upgraded from 2.1.7 to 2.2.6 and still get the same problem.

When I run /opt/otrs/bin/PostMasterPOP3.pl from the command line I get:-

[trixbox1.localdomain bin]# /opt/otrs/bin/PostMasterPOP3.pl Message 1/254 (info@blah.blah.xxx) Malformed UTF-8 character (unexpected continuation byte 0xa9, with no preceding start byte) in substitution iterator at /opt/otrs/ Kernel/System/EmailParser.pm line 715.

Try switching OTRS to use ISO-8859-1 (or whatever is applicable in your part of the world) as the default character set. I'm not near an OTRS right now so I can't point you to the exact configuration directive. Go to Admin -> SysConfig and search for "charset". -- Lars