Re: [otrs] GenericAgent.pm errors

25 Mar 2004


      only difference is the comments, but i deleted mine and pasted your
version without comments into it the file in it's place

i get the same errors except they refer to line 40 now, which is still 
this line:

'close spam' => {


On Thu, 25 Mar 2004, Robert Kehl wrote:
...
On Thursday, March 25, 2004 8:00 PM
Steven Shults  wrote:
...
here's the version copied from a maximized terminal window and pasted
into a maximized PINE window showing the actual line breaks as they
are in GenericAgent.pm:
diff it to this one:
'close spam' => {
    Queue => 'spam',
    States => ['new', 'open'],
    Locks => ['unlock'],
    New => {
      Queue => 'spam',
      State => 'closed successful',
      Owner => 'root@localhost',
      Note => {
        From => 'GenericAgent',
        Subject => 'spam!',
        Body => 'Closed by GenericAgent.pl because it is spam!',
    },
  },
},
hth,
Robert Kehl