3 Nov
2009
3 Nov
'09
11:33 a.m.
Is there any way to change configuration so the timer stops after the ticket is closed so I can keep track of how long on average it took for a ticket to be addressed? Att, -- ___________________________________ Thiago Barroncas email: thiago@barroncas.com cel: + 55 (21) 9658-2140 www.barroncas.com ___________________________________