12 Jun
2006
12 Jun
'06
11:36 a.m.
On Thu, Jun 08, 2006 at 07:03:33PM +0200, Olivier BATARD wrote:
In a ticket, how can we modify the body after creation ?
You mean you whant to modify an existing article? That's not possible from within OTRS. You might modify an article directly in the database with an SQL query, but that's not advisable. regards Henning -- Henning Oschwald ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!