I made these changes in an effort to get what I wanted (the reply-to
address) but it didn't seem to change anything in the way that otrs
sends the messages. Any ideas?
I'm only including the header lines and the a couple of lines on each
side of what I changed.
# --
# Kernel/System/Email.pm - the global email send module
# Copyright (C) 2001-2004 Martin Edenhofer # -- #
$Id: Email.pm,v 1.6.2.1 2004/10/07 14:11:08 martin Exp $ # -- # This
software comes with ABSOLUTELY NO WARRANTY. For details, see # the
enclosed file COPYING for license information (GPL). If you # did not
receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
...
# check from
if (!$Param{From}) {
# $Param{From} = $Self->{ConfigObject}->Get('AdminEmail') ||
'otrs@localhost';
$Param{From} = 'helpdesk@domainxyz.com';
}
...
$Header{'Reply-To'} = $Self->{ConfigObject}->Get('AdminEmail');
$Header{'X-Mailer'} = "OTRS Mail Service ($VERSION)";
$Header{'X-Powered-By'} = 'OTRS - Open Ticket Request System
(http://otrs.org/)';
$Header{'Type'} = $Param{Type} || 'text/plain';
