22 Feb
2016
22 Feb
'16
9:51 a.m.
Hi all, I'm trying to use DynamicFieldRemoteDB from c.a.p.e. IT connected to Postgres. I was able to use a constriction object of type Configuration, but I cannot understand how to use constrictions of type Ticket and CustomerUser. What I'm trying to do is to only show results that has /[TableColumn]/ like CustomerID of the user that is opening the ticket. Tried [TableColumn]::CustomerUser::CustomerID::0 or some other combination of [TableColumn]::CustomerUser::???:0 but the constriction sent by OTRS to Postgres is always empty. Can someone provide an example on how to use Ticket or CustomerUser constrictions? Thanks. Regards. Antonio