Otrs is a email based system. So, don't try to take out the email portion :) Use your own emails. ;) Duarte Cordeiro
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Zaeem Arshad Sent: sábado, 11 de Março de 2006 7:29 To: otrs@otrs.org Subject: [otrs] customer email requirement
hi,
In our scenario, most of our customers do not have an email address. But while generating a ticket or a customer user, otrs requires an email address and then tries to notify the email address. Is there any possibility to disable this requirement?
BR
-- ZA
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/