Hi glad its not just me my auto answer does not seem to work that i have set up, must be a feature. Timo Eckert wrote:
hello,
I want that our Customers get an notify-email with the ticket-number on an New Ticket.
So, my Queue is called 'xyz-queue'.
I Created a new eMail in the Admin-Module under 'Auto-Antworten' (sorry for german. I think this is Auto-Reply) and then i assigned the eMail under 'Auto-Antworten <-> Queues' to my queue 'xyz-queue'. If i write a new email to this queue, nothing happend.
Is this broken, or have i to change my Config (Config.pm)?
Regards,
Timo.
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