Re: [otrs] Ticket numbering does not switch

On Wednesday, May 19, 2004 10:42 AM Lohmeijer, Martijn wrote:

Is it correct that ticket numbering does not switch when there are already tickets in the system ?

I wanted to test a switch from DateChecksum to Autoincrement (mincountersize=10000). After stopping and starting Apache the numbering of tickets did not change however.

It's the existing tickets that aren't changed. Numbering applies to newly created tickets only. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388