16 Oct
2006
16 Oct
'06
10:24 a.m.
Boniforti Flavio wrote:
Boniforti Flavio ha scritto:
Asfihani ha scritto:
Helo,
How to handle newline in new ticket which is submitted via email? I always got the following:
From: asfik@domain.tld To: test@domain.tld Subject: test \ntest\n\ntest\n\ntest\n\n\n\n
Do you feel it's charset-related? I have some similar behaviour, in fact. Every "new line" in my email ticket is ignored and I get all the text on one (wrapped of course) line.
Any suggestions?
I actually did NOT get any response, shall we try with the latest updated OTRS version? Which one are you using?
Latest version (2.1.1). Thank you. Rgds, Asfihani