Hello,

I run otrs with a database hosted on a mysql5 server which is not on utf8 by default.

However, otrs' database is encoded in utf8.

During the upgrade, this caused troubles (strange characters appeared). I think this is due to the fact that the db upgrade script do not specify a charset and rely on the global default in mysql's my.cnf file.

Would anyone have an idea how to solve that without turning the whole mysql into utf8 ?

Thanks in advance,

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Mikael Kermorgant