
2 Apr
2009
2 Apr
'09
2:50 p.m.
I have a requirement to send an Auto Response when the ticket is resolved/ The default Types of Auto Responses do not include any resolution type Does anyone know how to add Auto Response Types? Best regards, Jim ----------------------------------------------------------------------------- E-Mail correspondence to and from this sender may be subject to the North Carolina Public Records Law, and may be disclosed to third parties. ------------------------------------------------------------------------------