Hi, I want to create a scalar in Config.pm something
like
$Self->{‘AgentTicketMailboxView’} = ‘From
To Cc Type Subject’
And then use the value to select which fields are
displayed in the agent ticket mailbox, the line of code would be as follows
foreach(qw($Self->{‘AgentTicketMailboxView’}))
{…
I then restart apache and load the locked ticket
page. When the page loads the normal view for the tickets has changed but
instead of inserting the Type which is what my goal is the fields for >From To
Cc Subject have all disappeared and nothing is displayed on the left half of each
ticket.
Thanks for any help offered.
Canadian Resident Matching Service
613.237.0075 ext. 241
(Toll free) 877.CARMS.42
www.carms.ca
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