Hi.. I've just upgraded our OTRS system from 1.2.3 to 1.3.1-01 and it worked like a charm :)) While at it I thought I'd add the pre-load stuff to speed things up abit.. but failed.. Without the Perlrequire everything works like it should but after adding the Perlrequire to apache I get the following error: < null: Can't locate object method "ArticleStorageInit" via package "Kernel::System::Ticket" (perhaps you forgot to load "Kernel::System::Ticket"?) at /opt/otrs//Kernel/System/Ticket.pm line 189.
I do have the Kernel::System::Ticket in apache-perl-startup.pl tho... I tried ripping it out Kernel::System::Ticket got a whole other error. I ran "perl -cw apache-perl-startup.pl" and it reported that the syntax is OK. Anyone knows why this happends ? would be nice to be able to use the Preloading.. System setup: FreeBSD 5.2.1-RELEASE-p8 Apache 1.3.28 with mod_perl 1.28 Perl 5.6.1 Hoping for help on this, Patrik F