Hi Hernan, On Thu, Jul 03, 2003 at 11:23:22AM -0500, Hernan Lucar wrote:
I think this is a very simple question, when i try to send a mail with attach to respond a ticket the system report
Software error:
CGI open of tmpfile: Permission denied
For help, please send mail to the webmaster (webmaster@xxxxx.gob.pe), giving this error message and the time and date of the error.
I dont find any reference to this in the documentation, faq, or troubles
Jepp, because we never heard about that. .-) It sound like a problem of the CGI module. Try to set the tmp directory (of the CGI module) to /tmp/. Change the line 26 of $OTRS_HOME/Kernel/cpan-lib/CGI.pm to: $CGITempFile::TMPDIRECTORY = '/tmp/'; Is it working now?
Hernan
-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --