Hi Carlos
thanks for your answer.
I am not aware of a specific syntax in YAML for hash.
Fact is, that if i try using a YAML file (using the source-path option) is
working
[otrs@bss-otrs bin]$ ./otrs.Console.pl Admin::Config::Update
--setting-name Ticket::Frontend::AgentTicketCompose###DynamicField
--source-path ./example.yaml
Updating setting value...
Done.
[otrs@bss-otrs bin]$ cat example.yaml
AgentID: 1
but i try to use the value directly, it isn't. I am sure it is a syntax
problem, but i tried YAML/PERL approaches to provide that parameter as a
hash and i keep getting this error.
[otrs@bss-otrs bin]$ ./otrs.Console.pl Admin::Config::Update
--setting-name Ticket::Frontend::AgentTicketCompose###DynamicField --value
'AgentID: 1'
Updating setting value...
ERROR: OTRS-otrs.Console.pl-Admin::Config::Update-15 Perl: 5.16.3 OS: linux
Time: Mon Jul 2 13:53:29 2018
Message: Setting Ticket::Frontend::AgentTicketCompose###DynamicField
Effective value is not correct: Its not a hash!
Traceback (25114):
Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3483
Module: Kernel::System::Console::Command::Admin::Config::Update::Run
Line: 170
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: ./otrs.Console.pl Line: 38
Error: Deployment failed!
it would be great if you can provide an example using the "--value" option.
Tx/Gracias!
Carlos.
On Sat, Jun 30, 2018 at 3:07 AM, Carlos Rodríguez wrote: Hi Carlos, Sure, the answer is in the help [--source-path ...] - Specify the source location of the
setting value YAML file.
[--value ...] - Specify single line setting value. You need to set your hash as a YAML structure and put it into a file. ((enjoy)) Carlos Rodríguez On Jun 29, 2018, at 6:00 PM, carlos calvo Hi! i am running OTRS 6.0.8 and trying to setting things up over the console
utility, otrs.Console.pl http://otrs.console.pl/
I would like to configure a value in one of the parameters "
Ticket::Frontend::AgentTicketCompose###DynamicField",
but OTRS keeps complaining about the value type not being a hash.
*Does anyone has an idea how to provide a hash value over this interface.
I've tried several options but none did really worked out.* [otrs@bss-otrs bin]$ perl ./otrs.Console.pl
http://otrs.console.pl/ Admin::Config::Update --setting-name
Ticket::Frontend::AgentTicketCompose###DynamicField --value "(AgentID =>
'1')"
Updating setting value...
ERROR: OTRS-otrs.Console.pl-Admin::Config::Update-15 Perl: 5.16.3 OS:
linux Time: Sat Jun 30 00:50:06 2018
* Message: Setting Ticket::Frontend::AgentTicketCompose###DynamicField
Effective value is not correct: Its not a hash!*
Traceback (31978):
Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3483
Module: Kernel::System::Console::Command::Admin::Config::Update::Run
Line: 170
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: ./otrs.Console.pl http://otrs.console.pl/ Line: 38
Error: Deployment failed! Br&Tx
Carlos.
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