Hello,<br><br>You could get that info using an SQL query: the ticket table has a field called customer_user_id which has the login of the customer (or his email in case he is not a registered customer) and you can join it with the customer_user table where the first_name and last_name of all your customers is. Since probably you have several tickets from the same customer, you&#39;d want to use a select distinct  statement to extract your data. Web clients like phpmyadmin will let you run the query and export its output to csv.<br>
<br>Regards,<br><br clear="all">Leonardo Certuche<br><a href="http://www.itconsultores.com.co" target="_blank">www.itconsultores.com.co</a><br><span></span>Medellín, Colombia<br>
<br><br><div class="gmail_quote">On 8 February 2012 09:46, Andy Wodfer <span dir="ltr">&lt;<a href="mailto:wodfer@gmail.com">wodfer@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0pt 0pt 0pt 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
Hi,<div>We&#39;re running OTRS 2.4.7 currently.</div><div><br></div><div>I need to export all names and email adresses from tickets (from senders) in 2 different OTRS folders/mailboxes.</div><div><br></div><div>The csv file needs to be in the following format: name, email</div>

<div><br></div><div>Are there any plugins for OTRS that can do this or can someone give me some input on how to do this the best way?</div><div><br></div><div>Thanks!</div><span class="HOEnZb"><font color="#888888"><div>
Andy</div><div><br></div><div><br></div>
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