At 11:22 AM 2/14/2005, you wrote:
Hello Mr. Andersen,
However, would it not be natural to build in a SPAM buttom that would remove such emails. So the agents could deal with them immediately.
SPAM buttom??? anymore you can install a spamfilter. The spamfilter checks the emails bevor they come in.
Our email is already filter by BrightMail. It is not an very aggressive filter but that is part of their philosophy because they do not was false positives. All I meant was. I think SPAM very common and everybody has deal with it. Therefore, I think some build in support for SPAM would be nice. You stuff with generic agent is fine. But may it should be added to the FAQ then. Thanks. Erling
with kind regards,
Stefan Rother -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
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