
Hi, we use OTRS 2.3.4 and mysql 5 as its database. Due to an issue on our side, a few thousand useless tickets have been created :( I have adminrights on that OTRS-system but i cannot find any option to delete all tickets of a specific queue. I would like to delete them in a "clean" way from the database but therefore i have to know the complete list of which tables? I can identify all tickets by the queue_id of the tickets-table. They are all unanswered and have no edits... Thx and regards -- Alexander Rothenberg Fotofinder GmbH USt-IdNr. DE812854514 Software Entwicklung Web: http://www.fotofinder.net/ Potsdamer Str. 96 Tel: +49 30 25792890 10785 Berlin Fax: +49 30 257928999 Geschäftsführer: Ali Paczensky Amtsgericht: Berlin Charlottenburg (HRB 73099) Sitz: Berlin