Hi everyone!
I’m using OTRS 4.0.11.
Because of some company policies, I need to set up to environments, one for testing and another for production (operational).
The problem is: How to export the required configuration data from test env. and deploy it into production env?
I know I could copy and paste the ZZZAuto.pm file, but is that enough? Is there any database configuration data I should also take care? If so, how?
I know I could use the provided backup.pl script, but I don’t want to backup/restore all the data, only the configuration data. Is there any way to do so?
Thanks in advance,
Samuel