Hello, Basically what you need to do is to create the set of categories with permissions into the different groups you want to access the Knowledge.

For example create Category FAQ 1 and add assign it to groups for queues A--M  and so on. To bring access to the module, just give them ro acces into faq group.

Regards. 


2014-08-29 11:28 GMT-06:00 Brian van Veen <bve@nakamobile.com>:
Hello List!

I need help on the following:
We want to create multiple knowledge bases, but don`t know how.
As an example I want to use FAQ1 for queues A till M and FAQ2 for queues N till Z. 
Can this be done? If so, please explain.

Thanks in advance!

Best Regards,

Brian van Veen



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