
26 Aug
2004
26 Aug
'04
10:02 a.m.
Hi Tyler, On Wed, Aug 25, 2004 at 12:35:43PM -0600, Tyler Hepworth wrote:
Where can I get more information on the multiple customer id feature in OTRS 1.3? I see there are "My Tickets" and "Company Tickets" available in the customer panel, but I cannot find how to set these different IDs.
I added documentation now: http://doc.otrs.org/cvs/en/html/customer-user-backend.html -=> Database (default) -> MultiCustomerIDs PS: It's not working with 1.3 beta 3. If you want to test it, use 1.3 beta 3 and update Kernel/System/CustomerUser/DB.pm (v1.32).
Tyler Hepworth
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!