On 07/27/2010 02:50 PM, Marco Vannini wrote:
It looks as in the attach ( I know gif is deprecated but it is smaller ;) )



On Tue, Jul 27, 2010 at 12:40 PM, Egor Tsilenko <bg8s@symlink.ru> wrote:
On 07/27/2010 12:03 PM, Marco Vannini wrote:
AFAIK no but it is possible for a CI to be modified in a manner to have a customer in it:

(My ie)
 { 
        Key => 'Owner', 
        Name => 'Owner', 
        Searchable => 1, 
        Input => { 
            Type => 'Customer', 
        }, 
    }, 

HTH

MV

On Tue, Jul 27, 2010 at 9:38 AM, Egor Tsilenko <bg8s@symlink.ru> wrote:
Hi otrs geeks!

Is it possible to create links beetween Customer Users and Config Item elements?
Thanks in advance.

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Hi Marco, in your config it will be simple text edit form or smth like drop down list with customer ids?

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I've tried to search Customer in Owner field. Everything seems to be ok, but when I click select button to add customer to Config Item nothing happen (Owner field became cleared).  Is it a bug?

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Мой Круг - Егор ЦиленкоЕгор Циленко