It looks as in the attach ( I know gif is deprecated but it is smaller ;) )I've tried to search Customer in Owner field. Everything seems to be ok, but when I click select button to add customer to Config Item nothing happen (Owner field became cleared). Is it a bug?
On Tue, Jul 27, 2010 at 12:40 PM, Egor Tsilenko <bg8s@symlink.ru> wrote:
Hi Marco, in your config it will be simple text edit form or smth like drop down list with customer ids?On 07/27/2010 12:03 PM, Marco Vannini wrote:AFAIK no but it is possible for a CI to be modified in a manner to have a customer in it:
(My ie){
Key => 'Owner',
Name => 'Owner',
Searchable => 1,
Input => {
Type => 'Customer',
},
},
HTH
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On Tue, Jul 27, 2010 at 9:38 AM, Egor Tsilenko <bg8s@symlink.ru> wrote:
Hi otrs geeks!
Is it possible to create links beetween Customer Users and Config Item elements?
Thanks in advance.
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