Re: [otrs] Diff between PendingDate and Due date?

Hi, The pending date is used for the “pending *” status. The Due Date is just another timestamp on the ticket On 04.10.2010, at 23:43, Pradumna Maheshwari wrote:

Hello,

Can you tell me, what is difference between 'PendingDate' and 'Due date'?

Under what situation, should each one be used ?

thanks...

Pradumna Maheshwari

Cheers Nils Leideck — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project