Hi<br><br>Thanks for your help so far.<br><br>I went through your instructions and this time mail just started getting kicked back with this as the reason.<br><br>Does this mean its not running right or is it a permission problem? I did try changing permissions on 
Ticketcounter.log to no avail. <br><br>smrsh: &quot;PostMaster.pl&quot; not available for sendmail programs (stat failed)<br>554 5.0.0 Service unavailable<br><br>

<br>and this message goes to root under both of these headers<br><br>N&nbsp; 1 <a href="mailto:root@localhost.local" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">root@localhost.local</a>&nbsp; Wed Apr 19 13:10&nbsp; 24/2321&nbsp; &quot;Cron &lt;
otrs@localhost&gt; $HOME/bin/GenericAgent.pl -c db &gt;&gt; /dev/nu&quot;
<br>&nbsp;N&nbsp; 2 <a href="mailto:root@localhost.local" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">root@localhost.local</a>&nbsp; Wed Apr 19 13:10&nbsp; 24/2321&nbsp; &quot;Cron &lt;otrs@localhost&gt; $HOME/bin/PostMasterPOP3.pl &gt;&gt; /dev/null
<br><br>Can't locate Kernel/Config.pm in @INC (@INC contains: /var/www/otrs/Kernel/cpan-lib /var/www/otrs /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /var/www/otrs//bin/GenericAgent.pl line 40.
<br>BEGIN failed--compilation aborted at /var/www/otrs//bin/GenericAgent.pl line 40<br>