5 Apr
2005
5 Apr
'05
1:50 p.m.
Hi Thorsten,
is there any out of the box statistic about the average / max time in which tickets are resolved?
No sorry, but we would like customize it for you. If you are interested, please write a Email to sales@otrs.de. Thanks for your help! Mit freundlichen Grüßen, Stefan Rother -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!