
17 Feb
2004
17 Feb
'04
4:39 p.m.
Hello Otrs, Here is scenario: I have 3 tickets in Postmaster queue (1,2,3) > zoom on ticket 2 > move it in "Testing" queue. 1. Using OTRS 1.1 I am still on the zoom of ticket 2 placed in the new queue; -- this is what I wish; 2. Using OTRS 1.2 I am in the Postmaster queue looking at ticket 1 and3. -- I do not want this. Is there a config option in order to fix it or this is a new "feature". Daniel