Re: [otrs] I don't see tickets in My Queues

On Tuesday 12 September 2006 11:02, franck.lamas@stp-presse.fr wrote:

Hi,   when I access on the home page of the system, My Queues is always empty (My Queues (0)) even if i have open tickets (Tickets : 2) Is it normal or do I have to change something ?   Is it possible to see tickets directly on this page ?

Hi. Did you select that queue as 'your queue' in account preferences?