Re: [otrs] Why the incoming email not post in raw queue?

Hi Chris, On Fri, Jun 27, 2003 at 06:10:24PM +0800, Chris Wong wrote:

i have just created a otrs system and i've created a mail aliase for the system by add the fllowing line to /etc/aliases

helpdesk:otrs

but while the user send email to helpdesk@mydomain, the mail would become a new ticket, but it posted into some other queue rather than "raw" queue.

so how can i configure it to post all incoming email to raw queue?

E. g. by creating a system email address (AdminArea->Email Addresses) and select the queue for this address by incoming emails via bin/PostMaster.pl.

Chris.

-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --