Hi
I am trying to presort tickets coming into
OTRS, usually spam. The following is an example of what I currently
have but it's not working.
$Self->{'PostMaster::PreFilterModule'}->{'1-x_Spam'} =
{
Module =>
'Kernel::System::PostMaster::Filter::Match',
Match =>
{
Subject => '^Buy cheap
Viagra.*$',
},
Set =>
{
'X-OTRS-Queue' => 'JISCmail
Helpline::spam',
},
};
$Self->{'PostMaster::PreFilterModule'}->{'1-x_Spam'} =
{
Module =>
'Kernel::System::PostMaster::Filter::Match',
Match =>
{
From => '^news@eturbonews.com.*$',
},
Set =>
{
'X-OTRS-Queue' => 'JISCmail
Helpline::spam',
},
};
Is there anything
wrong with the above or is there something else I have to do
too?
I am running on LINUX and apache,
Thanks
Philippa Strange