
12 May
2006
12 May
'06
12:52 p.m.
Hi, Have started using OTRS in a limited sort of way as I am still truggling with some details on set-up. In the create ticket screen at the bottom there is a time units section. What does this mean? is it hours spent? regards Alan. -- This message has been scanned for viruses and dangerous content by Joraph Consulting Ltd (Server #1), and is believed to be clean.