When I reply to a ticket via Firefox, I seem to be able to paste images in the body of the message.  Under IE, this does not work.<br><br>Is this an OTRS feature or some FF add-on that is enabling it?  I assume it is within OTRS since the tool knows to upload the image to the /otrs/<a href="http://index.pl?Action=PictureUpload">index.pl?Action=PictureUpload</a> handle (which makes it an attachment of the article).<br>
<br><br>Hugh<br>