Hello, what you mean with dynamic fields? By default OTRS do not support
dynamic Fields in ConfigItem Definitions, but you can always edit your
class definition in Admin -> ConfigItem.
If you need to add DropBox or Yes/No Fields, you can create them at General
Catalog.
Regards
2018-04-05 11:03 GMT-06:00 André Cavalcante
Hi there!
I need to insert new dynamic fields at AgentITSMConfigItemEdit, but I can't find it thru SysConfig.
Any hint?
-- *André Luiz C. e Cavalcante, PMP, PRINCE2*
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-- *Alvaro Cordero RetanaConsultor de Tecnologias* *Tel: 22585757 ext 123* *Email:* alvaro@gridshield.net