[otrs] Error attemping to create a ticket from customer frontend

Attemping to create a ticket from customer frontend we get the following error message Error: Need TicketID! Comentario: Determinar el origen: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Tue Apr 27 21:01:32 2010 Message: Need TicketID! Traceback (344): Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) Line: 112 Module: Kernel::Modules::CustomerTicketMessage::Run (v1.47) Line: 371 Module: Kernel::System::Web::InterfaceCustomer::Run (v1.41.2.1) Line: 852 Module: C:/OTRS/OTRS/bin/cgi-bin/customer.pl (v1.42) Line: 48