
25 May
2004
25 May
'04
6:49 p.m.
Hi List.
Is it possible to give the customer access to all the tickets which are
assigned to hers/his customer id? We have some common queues and we
would like our customers to be able to track progress without them
beeing able to see all the other tickets in these common queues.
TIA
--
Per Andreas Buer