
13 Jun
2007
13 Jun
'07
5:43 p.m.
In the admin area, look at the GenericAgent module, see the docs here: http://doc.otrs.org/2.1/en/html/x1095.html Regards, Richard kekieres@arsystel.com wrote:
Hi,
I've been playing around with my OTRS system and now I would like to pass to production state and I need to remove completely some dumy tickets. Is it possible? I haven't seen any feature of this kind but may be I'm wrong, I'm thinking about remove them directly from the database.
Any help?
Thanks,
Rafael.