There is!<br><br>I just installed otrs on windows, added a note to a ticket with an attachment and it is shown, look at it:<br><img alt="Inline images 1" src="cid:ii_138e4097a7ca8f8d"><br><br>It could be that you have FileSystem as storage engine buy your otrs user has no permission to write on the folder. Have you seen what&#39;s on your AdminLog?<br>
<br>Leonardo Certuche<br>ITSM Consultant / COO<br>(57) 301 284 6250<br>(57) 4 320 7960 ext 1002<br><a href="http://www.itconsultores.com.co" target="_blank">www.itconsultores.com.co</a><br><span>Cra 41 Nro 9 - 51 Edificio Arteria Of 104</span><br>
Medellín, Colombia<br>
<br><br><div class="gmail_quote">On 1 August 2012 15:54, IT easyap <span dir="ltr">&lt;<a href="mailto:it@easyap.com" target="_blank">it@easyap.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div dir="ltr" align="left"><font color="#0000ff" face="Arial"><span>Hello, in otrs version 3.1.7 for windows there is no 
attachment icon in articles with attach, we tried with ie, firefox an chrome. 
There is any workarround to solve this issue ?</span></font></div>
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<div dir="ltr" align="left"><font color="#0000ff" face="Arial"><span></span></font> </div>
<div dir="ltr" align="left"><font color="#0000ff" face="Arial"><span>thanks in advance</span></font></div><br>
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